Technology You Need To Build A Modern Workplace

Technology You Need To Build A Modern Workplace

The world experienced a business disruption like no other in 2020, in the form of the Covid-19 pandemic. At first, it hardly registered on business owners' radars, but it wasn't long before it radically altered the way we operate.

Nearly overnight, workers lost their 'security blanket' of desks, offices, filing cabinets, desk phones, computers, and servers. On top of this, many were no longer able to send information, or communicate securely.

Although most businesses were caught off guard by having to adapt to this new, modern workplace, those who adapted early remain in business and are reaping the rewards. Those who were slow, or reluctant, to adapt faced greater challenges in maintaining business continuity through the rapid shift to work from home.


What is clear is that waiting out the pandemic isn't going to work, and neither is planning to return to the early 2020 version of 'normal'. We are living through transformative times and going back to a traditional business model is no longer an option.

A modern workplace requires the latest business technology to remain competitive and effective. Today's leaders must understand how technology can change the workplace and what business problems it can solve. With the right set of technologies, businesses can take the crisis as an opportunity to build for the future. If you recognise your company has outdated systems and you have some catching up to do, the technologies below will help you create a modern, efficient, and more profitable workplace.

1. Business Process Automation (BPA)

Automation is a crucial element of any modern day business as it brings about increased efficiency and productivity in the workplace. Automation could take the shape of standard software applications that eliminate time-consuming manual processes, through to leading edge functions like machine learning and artificial intelligence (AI) that uses learning algorithms to produce reliable, repeatable decisions and results.

Automation is set to become even more widespread over the coming years, as technology evolves and becomes more accessible to a wider range of businesses. Key business disciplines that fall under the automation umbrella include workflow automation, Business Process Automation (BPA), and Robotic Process Automation (RPA).

These all cut out routine, monotonous tasks like manual data entry, and free up employees' time so they can focus on more valuable tasks, while also eliminating human error and reducing costs.

2. Device as a Service (DaaS)

Many businesses operate a wide range of computers and mobile devices, which require different hardware and software maintenance and updates. This is an expensive and time-consuming process. Device as a Service (DaaS) is an increasingly popular model that modern businesses are adopting to seamlessly manage all their devices - from purchase through to disposal.

There are many benefits to outsourcing your device management. A key one is being able to match employees with the right device for their needs, without a big upfront investment. Another is having the flexibility to scale up or down as your business needs change, without having your cash tied up in devices.

3. Cloud technology

Cloud computing offers many benefits; it's a lot more than just a file storage tool. It can help your business reduce the time, expense, and stress associated with IT management, so you can allocate time and money to the parts of your business that really need them.

Aside from improving productivity and efficiency, cloud technology also removes the reliance on physical data storage and the limitations that come with it. Storing your data in the cloud allows you to take advantage of the scalability of cloud providers and the dedicated security staff that are protecting your cloud-based data around the clock. In a cloud-based environment, there's less risk of loss or theft, more flexibility and the ability to recover your data quickly in the event of a data loss or cyber-attack.

4. Unified communications

Every successful business owner or manager understands that communication is critical to getting jobs done well and on time. This is particularly true for the new generation of workers, who have grown up with access to the latest digital communications technology and expect this in their workplace.

Traditional communication tools tie workers to their desks and offices. New cloud-based office solutions let employees work wherever and whenever they want, using unified communications across multiple devices. This is increasingly important, as modern employees need and demand flexible and remote working arrangements, while still being able to collaborate with colleagues and maintain a positive workplace culture.

The future of business technology is already here

The pandemic has pushed businesses to a turning point where embracing technology is no longer an option but a necessity. It's safe to say that if you're not adapting your business to the modern way of working, you're not getting the most out of your people. Persevering with older business processes creates inefficiency and makes it difficult to attract and retain top talent and can stall your business growth.

It's ironic that, while many businesses delay upgrading their technology due to budget or time constraints, it's this very technology that holds the answer to their future success. Modern business technology can significantly increase productivity in your business, saving you time and money.

If you'd like to learn more about any of the technologies described above. We can help you understand how to incorporate them into your business to create a more productive and modern workplace.

Unified communications – paving the way for the new generations

office Unified communications - paving the way for the new generations

Most of us already know the term millennial, but before long we'll have an even newer influx of workers coming in. A good portion of Millennials are already over thirty and with the next generation, Generation Z, already university age and close to graduating, there's a good chance that they'll make up a large majority of every area of your workforce. With Millennials themselves already making up the biggest share of the modern workforce, the addition of Generation Z will only tilt the scales more toward the younger generations.


Millennials and Generation Z have been around technology for the majority, if not the entirety, of their lives. Things like smartphones and tablets are powerful tools for improving a business, but they aren't just that. They fundamentally changed how many of us live, and that applies more heavily to the younger generations.

1. What the New Generation Wants

The modern workforce isn't interested in being restricted to one area while they work. A desktop computer and corded phone tying workers to their desks is an outdated setup, but working exclusively from a computer isn't the way to go anymore either. What the modern workforce want is to be able to work from anywhere, at any time, and on any device. They want the flexibility to pull out their phone and work during their commute, or continue unfinished tasks whilst having their morning coffee.  To stay connected while away from the office, an effective communication platform is a necessity.

This can be accomplished with modern tools such as instant messaging and unified communications systems. These are tools that let you keep in touch with your colleagues or customers in a number of ways, no matter where they happen to be at the time. Unified communications systems combine in-house messaging apps with video conferencing, collaboration, and traditional calling, and with presence information, you'll have up-to-date information on who's available to collaborate with.

2. The Benefits of Supporting the New Generation

Better Culture

With the freedom granted from this strategy, your employees will be happier and more productive. When employees are happy and fulfilling their desires and needs, they work better with each other and create a positive work environment, leading to improved work culture across the board.

Higher Quality Staff

By adopting modern communications tools, you advertise yourself as a business that values its workers and one that enables flexibility and collaboration. With those qualities, you present yourself as a progressive and attractive workplace for the truly talented and experienced.

Increased Staff Retention

When they don't have to see work as being chained to a desk, employees are more likely to see work in a more positive light. Work doesn't have to be something you just endure and showing your employees that can retain their loyalty.


Improved Customer Service

The improved communication benefits aren't just for employees. You can use these tools to communicate with your customers, and that improves the speed with which you are capable of responding to customer service issues.

Quality Assurance

Unified communications open up a lot of doors for your business. As far as quality assurance goes, it makes collaboration easier than it ever has been before. By making everything more easily accessible, it becomes far more likely for any mistakes to be noticed before key points.

Increasing Sales

By improving communication between your employees and customers, you also improve efficiency. This leads to employees being more capable of putting their focus onto individual customers, and to take on more customers than they might have otherwise.

3. How You Can Support the New Generation

With all of that in mind, there's no better way to support the new generation of workers. With our solutions, we can upgrade you to a more modern office that matches the way that the new generation wants to work.

Office Solutions

This solution includes IT solutions, equipment, and support, and is available for an easy monthly subscription. You'll no longer need to keep to your old outdated systems or have to worry about costly initial fees.

Your staff will have the full package, with a virtual desktop and Microsoft Office. You'll be free to host whatever apps you may need without worry, thanks to our firewall and antivirus filter.

Cloud Solutions

Everything can be moved into the cloud, allowing for that mobile and free work environment that improves the efficiency and retention of the new generation. This allows for remote work, hot-desking, improved collaboration, and even allows employees to work from their mobile phones.

Email Exchange and Telephony Solutions

These solutions will improve your communication capability several times over. With these solutions, you'll find that your ability to communicate not just between employees, but also to customers, can have a profound impact on collaboration and sales.

Top 12 reasons for hosting on the cloud over on-premises

office Top 12 reasons for hosting on the cloud over on-premises

As the modern work space continues to evolve rapidly, business owners have to figure out how best they can stay relevant by applying technology to the way they work. Traditionally, businesses would run programs or applications from a physical server or computer within their buildings. But thanks to cloud computing, you can access the same applications over the internet from anywhere, at anytime.

Typical of any hosting platform, the cloud also has its inherent attributes, advantages, and setbacks. Before making the crucial decision on whether to change from the traditional hosting within the premise, you must understand all the benefits and drawbacks in equal measure.

This quick read should help you make an informed choice regarding the hosting for your company data.

Difference between on-premise vs cloud hosting

It is no surprise that cloud hosting is now more popular than ever, and its promise and allure offer newfound flexibility for companies. From cutting down on the burden of maintenance for your IT team to improving scalability and agility, there is no limit to the benefits it offers.

On-premise hosting, on the other hand, has for long served as the only available offering, and it can adequately address all the needs of your business. Moreover, such applications are secure, reliable, and allow you to maintain a high degree of control which the cloud cannot offer.

Regardless, IT decision-makers should look to leverage the cloud to achieve the organisation's goals.

How you will benefit from cloud hosting

Here is why you should opt for cloud hosting Australia:

  • Enabling your staff - with the cloud, your staff can access applications and data from anywhere, at anytime. Whether you have staff working on the road or just want to provide your employees the options to work out of the office every now and then, more flexibility is one of the most sought after benefits for your employees. 

  • Future proof - Most businesses still rely on old systems that cannot stand the test of time. However, cloud data is stored in secure servers that are updated regularly to ensure that crucial business data is safely kept for as long as you or your company require it.

  • Predictable costs - Cloud hosting is offered in the form of subscriptions that are paid monthly or annually. Also, Cloud hosting has a flexible billing process where you can adjust your subscriptions to match your company's needs. This predictability makes it much friendlier to your cash flow.

  • Minimal setup costs - Hefty setup costs are a struggle for anyone running a business. With cloud hosting, however, you are not required to purchase or install servers or hardware. You will only pay for the monthly or annual subscriptions.

  • Highly scalable - Cloud hosting is flexible and can be effective even with fluctuating staff  employee numbers. Your tailored cloud solution is able to support your business by growing as your business grows.

  • Saves on time - Time is a luxury that very few people have, but cloud hosting offers your staff more time to ensure increased productivity. Your IT team no longer need to worry about maintaining and replacing internally managed servers and technology, freeing up their time for high-value activities.

  • Data security - In terms of data safety, cloud hosting is generally superior since it has in-built security compliance. However, it is crucial that you perform your due diligence and choose a reputable provider to help find the appropriate solution for your business.

  • Greater uptime guarantees - Cloud hosting providers provide a  minimum uptime guarantee as well as redundancy in place to mitigate the impacts of downtime, so you can be sure that your system will remain available and active around the clock, every day of the year.

  • Greater support levels - You do not have to rely on your IT manager alone for assistance. Instead, your provider will offer local support around the clock.

  • Continuous updates - The beauty of cloud hosting is that your supplier ensures all programs and apps are up to date, and you are always working with the best possible system suited to your business needs.

  • Fast and smooth rollout - Cloud computing ensures faster deployment and seamless integration without changing your current IT system architecture.

  • The provider handles the installation of new features - Who has time to focus on continuous improvement when there's a business to run? Your supplier will take care of your servers while rolling out regular new features like security updates.

  • Cloud hosting - All your data is on the cloud, so you can access it even when outside the premises. This increases productivity while better enables your staff.

The pros & cons of on-premise hosting

Still, there are several reasons why small to medium businesses may choose an on-premise system. First, you enjoy more control of your site and tasks roles such as security and updates remains an internal responsibility. Since you have physical control, you have the power to customise your system, choose your upgrades and set your own timelines. You may also incur lower long-term costs, and this could help raise your bottom line. 

The disadvantages of on premise hosting make it a less than ideal option. For instance, you require significant upfront investment on computers and servers. Also, you rely on your internal IT team for the management and maintenance of the system and for system upgrades. Therefore, lacking a dedicated, skilled, and experienced team could potentially lead to security breaches, data loss, or downtime.

With data inside the premises, it becomes susceptible to theft and natural disasters. The system also lacks the scalability and agility of the cloud, and cannot be scaled up or down to meet high demand periods or adjusting to accommodate influxes of new staff and an increasing employment.

Reliable solution to the risks of cloud hosting

Similar to on premise, cloud hosting can also be disadvantageous if you partner with the wrong service provider. Your systems could be more easily targeted by hackers and your business data could be accessed by third parties. The associated costs can also escalate if not well managed.

Our Kloud is the ideal provider for cloud hosting and Infrastructure as a Service (IaaS) in Australia, and we have mitigated the risks in many ways. Our managed IT and cloud solution uses a secure firewall that also has the best-practice security procedures and policies. This way, we minimise attack surfaces and ensure a secure and fully patched infrastructure. To add to this, you can also access your information and apps over secure and private internet service.

Help to determine the best hosting solution for your business. For more information, let's talk.


Top 10 critical security considerations when starting cloud computing

Top 10 critical security considerations when starting cloud computing

Efficient, scalable, and affordable, cloud computing still stands out as the best solution for businesses in every sector. More and more entrepreneurs are moving to cloud computing to increase flexibility, productivity, and profitability. According to IBM, 51 % of IT executives have deployed a hybrid cloud strategy and 69 percent of businesses are already migrating their data to cloud-based storage.

Many companies, however, may be quickly jumping onto the bandwagon without fully understanding common cloud security concerns. And most importantly, how to best implement a cloud strategy that's tailored to specific business requirements. Without formal protocols and procedures in place, this could have devastating impacts on your operations and bottom line.

So what are the key considerations to look out for? This short-read has all you need to know about the data security challenges of cloud computing.

Major Security Considerations for Cloud Computing

Although the adoption of cloud computing is on the rise, the security of sensitive business data remains a growing concern for many organisations. How then do businesses take advantage of cloud technology and ensure their sensitive data is safeguarded?

Below are the potentials Cloud Security risks:


1. Data breaches - These are all too common in the modern world where hacking techniques have become more sophisticated. Compromised data can attract huge financial loss to a business as well as brand reputation that may be impossible to recover. Since most of the cloud computing services are offered by vendors, there is a need for an organisation to review the security measures put in place by service providers. This is to guarantee data security from any eventuality of unauthorised access.

2. Data loss - Loss of info can result from malicious attacks, deletion, or an unprecedented natural calamity wreaking havoc on servers run by the cloud service provider. A worst-case scenario is where there are no measures deployed to recover the lost information. To curtail such an eventuality, a sturdy network layer with proactive recovery systems should be implemented to recover lost data and protect it from intrusion.

3. Insecure access points - For multiple devices to access data from any location, they must interact with certain interfaces like API. Hackers can exploit existing loopholes and exploit them. Such vulnerabilities should be identified, and patches developed to seal the loopholes in the system. Also, a rugged firewall with an integrated encryption capability can help to protect systems against malicious attacks and suspicious traffic.

4. Notifications and alerts - Rather than reacting to a security breach in a cloud network, prompt network security should provide warning beforehand of any identified threat. On-time updates offer a chance to mitigate the threat before it is too late.

5. DDoS attacks - Similar to most web developers, cloud service providers can also be victims of Distributed Denial of Service (DDoS) attacks that restrict access to cloud servers. Depending on the costs and time necessary to get the network back to operation, a business can incur heavy losses. So your provider should have advanced security protocols in place. This is an effective way of hindering potential DDoS attacks.

6. Regulatory compliance - As cloud computing becomes widely recognised and a frontier in business operation, governments and authorities have established specific regulations to govern its operations. Laws have been enacted to create a regulatory framework that guarantees data protection and adherence to privacy policies. Your chosen service providers should comply with the set regulations to ensure streamlined operations.

7. Increasing productivity - One of the main benefits of moving to the cloud is enabling your staff to work anywhere at anytime. With instant access to files and applications for staff on the road or working remotely, productivity and retention will be positively impacted. Prior to your migration however, proper security strategies should be integrated into the design framework. This way, any problems associated with an ever-growing database can be mitigated.

8. Employees - Staff members could also be a crucial factor to consider before adopting cloud computing. Some of the risks include insider threats and the improper management of systems, thus leading to security threats. To prevent these scenarios from crippling your entire system, you should consider having restricted access and user permissions in place. By adding an extra layer of security from the inside, you're proactively ensuring that your business is not left in a vulnerable position.

9. Attacks - Malicious attacks on a cloud server or network can be in many forms. From malware, DDos, spyware, phishing attack, and ransomware, there is so much to consider before migrating to the cloud. Malicious programs can be injected into a cloud-based network to extract or damage sensitive information. Also, malware can be deployed to take control of data and servers, rendering them inaccessible.

10. Insecure Application Programming Interfaces (API's) - API's form an integral component that facilitates access to data, so they are a crucial consideration when shifting to a cloud network. When insecure, they may fail to authenticate the users of the cloud service effectively. An API may be prone to external intrusion, and unintended parties can access databases, customer information and application logs. Your preferred system should protect you from this, and all the other risks.


Stay ahead of the game

Cloud computing is a crucial factor that would impact your competitiveness and business success in Australia's current digital revolution. Whether yours is an established entity or just starting up, you can benefit from the new infrastructure by working us.

OK Kloud provides the basic foundations of Infrastructure as a Service and a working cloud computing system - efficiency, productivity, ensuring you are set for success. We can also help you focus on IT as your core business strategy, ensuring IT is scalable and contemporary.


By hosting your data on a private cloud, we can provide an effective and secure cloud solution that matches your business needs - you will have uninterrupted access to your data resources. This could eliminate the problems of onsite servers, cut unnecessary IT costs and improving workplace operations.


You do not need to invest in costly on-site data systems that require extra staff to manage. We can provide a cloud infrastructure tailored to fit your business needs while you concentrate on things that matter most - your business. With advanced backup systems and state-of-the-art technology incorporated in our cloud infrastructure, your data is highly secured from cyber-attacks and can be restored in the nick of time in case of disruptions. These represent just a section of the many reasons to became a partner.

The latest 5G compatible phones for Australian users

The latest 5G compatible phones for Australian users

The next generation of connectivity via mobile data has already begun spreading across Australia. While 5G is not currently available in all areas of the country, those looking to upgrade their phone can future-proof themselves by opting for a 5G compatible device. This exhaustive piece offers all you need to know about the available compatible phones, those to be availed soon, and the state of 5G coverage in the country.

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    Latest 5G Phones Available in Australia

    Here are the first 5G mobile devices to hit the market.


    Samsung Galaxy S10 5G

    It was the first 5G-enabled device to be launched in Australia. The device is not just among the latest 5G mobile has to offer, but is also one of the most reliable phones in general. It is ideal for an early adopter who does not mind parting with their dollars for the privilege.

    The certified 6.7 inches Infinity-O display is great for gaming and videos, and the on-screen ultrasonic fingerprint sensor is equally effective.  The phone comes in different futuristic colours, and the front and back sides are made of highly polished and durable Gorilla Glass 6. With a range of connectivity options, Face Unlock feature, 256GB storage, and other attractive features, this is one of the Android 9 devices that you should go for.


    Samsung Galaxy Note 10+ 5G

    Samsung has followed up its Galaxy S10 5G with a second 5G compatible device, the Galaxy Note 10+ 5G. If you thought the S10+ was a little rich for your taste, the Note 10+ takes it to another level.

    Samsung's newest phablet (phone / tablet hybrid) is a powerhouse of a phone. With all the features of the Galaxy S10, plus a bigger screen at 6.8 inch display, and a much-needed stylus to make the best use of the extra screen real estate. The Galaxy Note 10+ is Samsung's biggest and most powerful phone to date, packing an octa-core processor, 12GB of RAM and a 4,300mAh battery into a phone that is only 7.9mm thick.

    For those looking for a 5G phone with a tonne of power, this is definitely one to grab.


    LG V50 ThinQ

    Also among the first 5G mobile devices in Australia, this device can be purchased exclusively via Telstra at $1728. If you find one screen to be limiting, how about two of them?

    What sets the smartphone apart is its Dual Screen accessory that adds another 6.4-inch screen for multitasking.

    The device also comes with a 6.4-inch OLED display, 4000mAh battery, internal storage of 128GB, and 6GB of RAM.


    Xiaomi Mi Mix 3 5G

    Similar to most phones in this list, the new release shares incredible similarities with its already-released counterpart Mi Mix 3. Particularly, both of them share a similar slider design. However, the 5G enabled variety uses a different modem and processor. It also preferred due to its larger battery capacity, which is a plus! What gives the device an edge is the fact that it is the country's cheapest 5G smartphone going for $1,399.

    Among prominent features of this device include the magnetic slider and a 3800mAh battery. It has two front cameras of 2MP and 24 MP respectively, as well as pair of 12MP rear cameras. If interested in this incredible product from the Chinese smartphone manufacturer, then you will have to grab a Telstra SIM-only plan.


    OPPO Reno 5G

    Looking at this device, the first thing that would click on your mind would not be the 5G connectivity, ten times zoom, or the pop-up camera; it is how weighty the phone feels. This is not about the heftiness of the OLED display of 6.6-inches or its 215g weight, but just how the latest instalments match the manufacturers' transformation from being a value-driven upstart to a key player in the Australian market.

    The device is more groundbreaking compared to many of its flagship competitors. It is relatively costly but is a worthy investment considering its numerous features. This phone also has a concealed fingerprint unlock with a lightning speed increased by 28.5 percent. Furthermore, the device has an amazing battery life and flexible cameras.


    Samsung Galaxy S20 5G

    The latest 5G-enabled Samsung release is the impressive S20. Not only is it your pathway to 5G, but it also comes with excellent new camera features and rich video viewing. The most talked about new features in the Galaxy S20 include the 30x space zoom, the stunning night mode to help you capture vibrant low-light images and the HDR display that brings a cinematic viewing experience to video content. 

    With a quad rear camera supported by a 6.9" Dynamic AMOLED Infinity-O display with 120Hz refresh rate, you won't be disappointed with this state of the art smartphone. And with 5G connectivity, you'll be uploading, downloading and streaming at speed.


    Oneplus 8 5G/8

    The new Oneplus 8 5G is a high-spec, mid-priced smartphone that is sophisticated and sleek. It offers an affordable entry point to 5G connectivity while also being packed full of flagship features. It's highlight features include the 90 Hz fluid waterfall display edges on a sleek curved design, a 48 MP triple camera and a 4,300mAh battery that can be fully charged in an hour.

    But if you're looking to enjoy the impressive speeds of 5G on your mobile, you'll be most excited by the X55 dual mode which allows you to connect to multiple networks at the same time for wider coverage and faster speeds.


    LG V60 Thin Q

    LG's first entry on this list is the premium V60 Thin Q - a promising android device that ticks all the boxes and features two incredibly unique features. The two standout features are a headphone jack, a notable absentee from most modern devices and a special dual-screen case which doubles the display size for multitasking and viewing. 

    The phone takes rich photos, has unbeatable battery power and is taller and wider than anything else on the market. That makes the LG V60 Thin Q an excellent contender for 5G-ready devices for effortless work on the go.


    Motorola Edge+

    The Edge is the first Motorola release that competes with the leading smartphones for some time and holds its own admirably. It features a large 6.7-inch OLED display with curved waterfall sides that Motorola has titled, 'Endless Edge'.

    However, the display isn't the only impressive feature. The Motorola Edge Plus has a triple rear camera - including the 108MP main, 16MP ultrawide camera and 3x telephoto. Like others on this list, it can connect to multiple carriers through its sub-6 and mmWave 5G networks. But you'll have to search to find one, the Motorola Edge Plus 5G phones have limited availability.


    Google Pixel 5

    Google's most recent 5G release is another excellent Pixel release which does exactly what you want and expect from the Google range with the added benefit of 5G connectivity. The basics are covered yet again here with a simple yet functional camera experience along with a fantastic software experience. 

    Although it's available in just one size, two colours, and one storage configuration, it does boast excellent battery life, wireless charging, an intuitive UI and other specifications. Delivering the 5G compatibility is the Snapdragon 765G chipset (the same configuration as the Pixel 4A) and while the phone has less CPU overall, the performance is still fast and reliable.


    Google Pixel 4A

    If you're looking for an affordable 5G camera, you need to consider the Google Pixel 4A. This compact smartphone is built with impressive cameras, sharp OLED screens and overall strong performance. 

    Available in three colours - 'just black', 'barely blue' and white - and maximises a 6.2-inch screen with 2,340 x 1,080 pixel resolution, a live HDR+ camera with dual exposure controls and a 3,885-mAh capacity battery which will get you a full day's browsing, snapping or gaming. 

    It's all the phone you need to take advantage of the work Australian carriers are carrying out to build their 5G networks. 


    Nokia 8.3

    Nokia isn't commonly associated with beautiful design and high functionality phones - at least not anymore - and while the 8.3 doesn't exactly fill you with excitement, it is a new 5G capable option with strong specs. 

    Firstly, it's affordable. The Nokia 8.3 is a mid-range offering which isn't designed to compete with Apple, Samsung or OnePlus. It's also spec-heavy with It boasts an HD 6.81-inch display, a Qualcomm Snapdragon 765G mobile chipset, and a strong rear camera setup. 

    The 4,500mAh battery will easily get you through the day no matter how you use the new 5G connectivity. It's available in one colour, Polar Blue, and still includes the headphone jack that many brands are phasing out.


    Realme 7

    At the budget end of the 5G compatible smartphones in Australia - retailing at just $499 in Australia - is the Realme 7. Realme is a brand that's enjoyed huge popularity in India and China and it's easy to see why. For the outlay, you'll get fast charging, a lovely 120Hz display and a more than handy camera configuration. 

    It may be missing some of the bells and whistles that other manufacturers have, but if connecting to Australia's increasing 5G network is the main purpose of the phone, you won't be disappointed. 

    For the more tech-savvy, the Realme 7 uses a MediaTek Dimensity 800U chipset with up to 6GB of RAM, boasts a 5,000mAh battery with a 30W Dart Charge and crisp viewing on its 6.5-inch screen (2400 x 1080 pixels, 405ppi).


    Ulefone Armor 10

    The Ulefone Armor 10 is marketed as the world's first rugged smartphone and is quickly becoming a category leader in the durable mobile handset space. The latest offering brings 5G to rugged devices, but doesn't skimp on camera, long-lasting battery with wireless charging and more - all for a very reasonable price. 

    The first thing to note about the Armor 10 is that it's big. A 6.7inch display is reinforced with a metal frame, rubber corners, a metal frame and a large bezel. At 333g it's also heavy. Unsurprisingly for a phone designed to withstand the roughest of conditions. 

    The 8GB of LPDDR4x memory and 128GB of UFS2 makes the phone fast - perfect for outdoor enthusiasts that want durability and speed.


    Xiaomi Redmi Note 9 Pro

    The beauty of Xiaomi is their ability to combine eye-catching design and exceptional performance to affordable 5G phones. The Redmi Note 9 is no exception - utilising high specs without competing with flagship brands or pushing the price out of reach for everyday Australians.

    The Redmi Note 9 Pro has a 6.67inch display which uses a 20:9 aspect ratio, a centrally mounted four sensor back camera panel, a side-mounted fingerprint reader and both USB-C and a headphone jack

    The performance is solid, and akin to other mid-market devices, but other web reviews do criticise the default apps and ads within the operating system.


    Xiaomi Blackshark 3 Pro

    If you're a mobile gamer, the Black Shark 3 Pro might be the device you've been craving. It's specifically designed for mobile gaming, but also includes a very decent camera, top-end specs and an affordable price point. 

    The gaming features on this device include a top-of-the-range processor, generous RAM, large display and in-built game launcher. Even the look and feel of the device with its largest black design is tailored to the gaming demographic. 

    We know you gamers like to know the details, so here are the specs for the Xiaomi Black Shark 3 Pro: 177.8 x 83.3 x 10.1 mm (7.00 x 3.28 x 0.40 in), 253 g, AMOLED, 90Hz, HDR10+, Li-Po 5000 mAh with fast charging 65w and Qualcomm SM8250 Snapdragon 865 (7 nm+).


    iPhone 12

    Rather than just another release with incremental improvements, the Apple iPhone 12 was actually a huge release with two impressive innovations. The first of course, is 5G. While 5G isn't an innovation in itself and networks are still being built globally, the speeds the iPhone 12 achieved in testing - 200Mbps - are exceptional. 

    The second initiative is the MagSafe. MagSafe is a magnetic connection at the back of the phone that allows you to attach charging and wallet accessories to your phone. In the future these could be printers, gaming consoles or controls, or extended batteries. 

    In addition to the game-changers, the Apple is of course beautiful, albeit with squared-off edges that were used in the iPhone 4 and smaller dimensions than recent Apple mobiles (it also comes in a mini size). It boasts a new OLED screen and an impressive 12MP duo of the wide and ultra-wide cameras.

    Apple lovers will flock to this, especially as Telstra and Optus expand their 5G networks.


    Samsung Galaxy S21

    Put the Samsung Galaxy S21 in the highly capable category. Samsung's former darling is feature-rich and functional - perfect for Android fans looking for a quality camera, powerful internals and great battery life.

    The Galaxy S21 is no longer the top dog in Samsung's lineup, but it's still 5G compatible with a robust chipset, excellent camera software and fast, wireless charging. 

    If you opt for the S21, you'll have a delightful phone to connect to 5G and three models and five colours to choose your perfect setup. It's perfect for Samsung fans that haven't upgraded in a while or those who want a smaller display but big performance. 


    Huawei P40 Pro

    Huawei have continued to evolve their flagship offering over the years and the P40 represents another excellent release with exceptional hardware improvements. The Huawei cameras continue to get better and better, the chipset is powerful and the battery life is better than most other brands on the market. 

    However, Huawei devices do not have Google Services, which means the Android OS is limited. This might be a deal-breaker. If it's not a dealbreaker for you, enjoy the incredible rear camera technology, 5G connectivity on a compatible plan and the Full HD 6.1-inch display.


    Vivo X50 Pro 5G

    Vivo comes from the makers of OnePlus, so there's a huge amount of experience and innovation excellence behind the brand and the device. Their new X50 Pro 5G device is savvy. 

    Yes, the OLED screen, computational power and battery are all there, but the star of the show is the camera. The main camera is a 48MP sensor mounted on a gimbal - a steadying device that helps you capture amazing snaps on the go. Supporting the main shooter is a 13MP wide-angle camera, an 8mp specialised portrait camera and an 8MP sensor with 5x optical zoom.

    Given most smartphone buyers prioritise the camera, this could be incredibly popular in the Australian market. It currently retails for $999.

    Know Whether Your Phone is 5G Compatible

    Unless your phone is included on the list above, the phone you own at the moment is not compatible with the 5G phone network. With 5G compatibility only just beginning to be included in smartphones, manufacturers are certainly charging for the privilege. As the technology becomes more widespread, we should see competition in the market and efficiencies in production lower the cost of 5G compatible phones.

    State of 5G Coverage in Australia

    Telstra is the clear leader in 5G coverage. They've already released more than 2,000 5G stations, providing coverage to 41% of Australia. They aim to cover 75% of the population by June this year. 

    Optus on the other hand has launched just 900 stations to bring cover to 426,000 households across Australia. Optus are, however, investigating mmWave technology for even quicker 5G speeds. 

    TPG Telecom is the final provider with big ambitions. Although they have limited coverage at the moment - they cover some areas in Sydney, Brisbane, Canberra, Adelaida, Gold Coast and Perth - they aim to serve 85% of the population by the end of the year.


    It sounds crazy that for less than 30 years, we have evolved from the humble SMSs to streaming anything you would like to watch. With mobile data speed kicking up a notch with Telstra's and Optus' 5G networks, more 5G-capable devices will continue to enter the Australian market.

    Still, if you intend to acquire any of these revolutionary devices specifically for the fast speeds, you must ascertain whether your current location has 5G connectivity. But it might still be the best move to wait for this network to be made available broadly.

    So unless you require a new device right away, you are better off waiting for some time - at least until the network becomes more widely adopted and the devices fall in price. At the moment, you can do as many things with your 4G device as those of the latest connectivity, and save some money on the new device.

    Why your business needs to prioritise driver safety

    Why your business needs to prioritise driver safety

    Everyone involved in the transportation industry recognises that drivers' safety and their adherence to the rules of the road is incredibly important. However, if you own or manage a fleet of vehicles, how do you know your drivers follow the road rules? And what recourse do you have if something goes wrong?


    Sadly, a Safe Work Australia report has found that truck drivers are 15 times more likely to die than workers in other industries. Australia's Transport Workers Union (TWU) believes the culture of risk-taking and breaking the law in trucking has risen due to the heavy demands placed on modern-day truck drivers.

    Truck drivers themselves claim they are under pressure to break the law, with the most prominent concerns being skipping rest breaks or cutting them short and using rest breaks to load or unload. Pressures to meet their delivery deadlines have also contributed to speeding and driving under the influence of drugs.

    Enforcement of regulations is ramping up

    New laws implemented as recently as 2019 were developed to improve truck safety. The National Heavy Vehicle Regulator (NHVR), which created the laws, says new legislation makes it harder for companies to evade their responsibilities.

    "Under the new legislation, anyone in the supply chain who influences the safety outcomes of a heavy vehicle operator has a responsibility," says NHVR's executive director of Safety Geoff Casey.

    Parties in the supply chain under the Heavy Vehicle National Law (HVNL) have a responsibility to ensure breaches of road transport laws don't occur. Here are some of the key watch-outs for both drivers and those they are transporting for:

    • Pushing business practices or demands that cause a driver to breach fatigue management requirements or speed limits
    • Failing to secure, weigh, or measure loads, including poor weight distribution over the axle
    • Setting schedules with unrealistic time frames
    • Causing unreasonable delays in loading and unloading, impacting on driver hours and delivery times
    • Incorrectly packing goods
    • Entering terms in contracts and arrangements that encourage, incentivise, or reward drivers or other parties for breaching the law

    The Chain of Responsibility and the legal ramifications

    The Chain of Responsibility (CoR) ensures that the varies across the supply chain share responsibility for ensuring that breaches of the HVNL don't occur. This means there is shared responsibility for the following:

    • Mass
    • Dimension
    • Loading
    • Speed
    • Fatigue laws 

    Everyone involved in the management and operation of a heavy vehicle (more than 4.5 tonnes) is now part of the supply chain. This means they have a shared responsibility to prevent injuries and breaches of road transport law and other regulations from occurring. Duty holders need to ensure that their action or inaction does not contribute to or encourage violations of the HVNL and Regulations.

    In 2013, a 40,000-litre tanker truck ploughed through afternoon traffic in Mona Vale, Sydney, killing two men. This example is often used in the industry to portray the horror of truck accidents. More recently, a trucking company was hit with 35 infringement notices following an accident involving a semi-trailer that crashed into multiple police vehicles and killed four officers. In the second example, the manager of the trucking company is also facing manslaughter charges due to breaches in CoR.

    Accidents can happen to even the most skilled drivers when it's least expected. Ensuring drivers meet safety regulations and compliance is not just a question of completing extra paperwork; it's making the roads safer for everyone using them.

    Increased penalties for not meeting CoR requirements

    Corporate fines are five times that of individual penalties and can be extended to three times the commercial benefit received by committing the offence. As of 1 October 2018, new Primary Duty Penalties are enforceable across three categories, with varying degrees of severity.

    For example, a severe Category 1 Recklessness breach may now include up to five years imprisonment, a $300,000 fine for individuals and $3,000,000 for corporations.


    Prioritise safety to avoid breaches and penalties

    To ensure our roads remain safe and your business is mitigating the risks of what a disastrous accident could mean for your business, it's integral to have a proactive approach to driver safety. Leveraging driver safety tools that track and monitor drivers and vehicles creates a strong foundation for ensuring chain of responsibility and compliance with safety regulations.

    Through an integrated GPS asset tracking and monitoring solution, you can set up safety and compliance tools including:

    • Real-time tracking and vehicle health monitoring
    • Driver behaviour monitoring, including speed, driving time recorders, and seat belt sensors
    • AI-powered dash cams that look for signs of fatigue, distraction or other dangerous behaviours using facial recognition and eye mapping algorithms
    • Real-time automated alerts to operators and head office staff warning of risk or unsafe operation
    • Digitised and centralised pre-start checklists, maintenance records and incident reports

    These tools help ensure that you and your drivers are compliant with the latest health and safety regulations and acts as an indisputable witness in the event of a road accident.

    Additionally, the surfacing of this data often leads to the realisation and correction of unconscious habits and enables drivers to make better decisions on the road and dramatically reduces the likelihood of accidents and safety breaches.

    Why you need to stop using spreadsheets to manage your assets

    Why you need to stop using spreadsheets to manage your assets

    Spreadsheets, such as Excel, are easy and convenient for businesses to use when recording numerical data. This low cost, tried and tested solution makes Excel a default tool for many business managers.

    However, when it comes to using spreadsheets to track and manage valuable assets in your business, you may be setting yourself up for failure.  There are several reasons why excel can fail you in relation to asset tracking - not only because of the inefficiency, but also the high probability of human error, resulting in potentially expensive mistakes. Excel was simply not designed for asset tracking.


    Why ditch spreadsheets for asset tracking and fleet management

    There are some compelling reasons to rethink the use of Excel and other spreadsheets for tracking and managing your valuable business assets:

    1. Unreliable data

    Managing assets in a spreadsheet is a manual process and, therefore, there's an increased likelihood of errors. Being unable to validate changes and using copy and paste to input information means mistakes are made all too often.

    Large volumes of data also prove challenging and make it harder to identify and correct errors. Additionally, spreadsheets don't provide real-time data input either. Without automatic updates, there's an ever-present chance that a hardware freeze could wipe out hours of hard work.

    In contrast, asset tracking and fleet management software means you don't have to rely on your memory for keeping track of which asset needs maintenance. Built-in alerts and notifications also remind you about important actions as they come due.

    2. Limited user access

    Spreadsheets are designed for a single user; adding contributors and editors can cause chaos and make it much harder to track changes and assign responsibility for any errors. Although online spreadsheet solutions try to address this problem, you're almost guaranteed a headache if more than one person is trying to input or edit large amounts of data at the same time.

    3. Performance and utilisation

    Managing assets in spreadsheets has another pitfall - it doesn't allow for real-time data collection from your assets. This makes it difficult to extract a clear overview of your assets so that you can predict asset use and demand.

    Assets like vehicles, industrial and plant equipment require regular inspection and maintenance to stay at their peak functionality. Traditionally, this requires an additional, paper-based management system, which creates a disjointed asset management process and duplicates information. It's also very time intensive.

    Compliance for assets varies too; some assets only need annual inspections, while others have to be checked each week. Manual tracking through spreadsheets means that compliance checks can easily slip through the cracks, putting your business at risk of compliance breaches.

    4. Incompatible attachments

    While Excel is a great way to manage numerical data, it is limited when it comes to incorporating attachments and visual information. Modern-day asset management incorporates various documents and file formats, including purchase documents, maintenance reports, and related photos and videos. These are vital for audits and asset performance reviews, which is why Excel isn't an ideal asset management tool.

    5. Limited data analysis

    With the right skill set and practice, a spreadsheet can provide a savvy user with a wealth of data analysis. However, surfacing the right information in a timely fashion can be difficult for anyone who isn't a spreadsheet master. By comparison, many modern fleet management and asset tracking solutions integrate Artificial Intelligence and the Internet of Things to predict risks and surface recommendations and data to business managers before you even know you need it.

    Benefits of asset tracking software

    While Excel clearly has some shortfalls when it comes to asset tracking and managing a fleet of vehicles and other assets, a purpose-designed asset tracking platform offers some compelling benefits:

    • Cloud-based technology. Centralised data with easy mobile access.

    • Digitised safety and compliance. Ensure you meet your legal requirements and keep your staff safe.

    • Eliminate manual data entry. Automate your tracking and focus on higher-value work.

    • Real-time location. Be confident knowing where your assets are at all times.

    • Alerts and notifications. Get information when you need it and be able to take immediate action.

    • Integration with other technology. Connect your asset data to other systems and software within your business.

    Work smarter, not harder

    Are you considering a new approach to managing your assets?

    GPS Asset Tracking is an insightful solution that will give your business accurate asset data and help with better decision making. Talk to our team today to learn more about the many benefits it can bring to your business.

    What to expect from your managed print service provider

    What to expect from your managed print service provider

    Printing is a key office function that is often dismissed as a necessary expense without being given much thought. This results in the overheads associated with printing being rarely optimised or cost-effective.

    Managed print services (MPS) are offered by an external service provider to take care of your print infrastructure and document output. When you work with an MPS provider like OK Print, all aspects of your business printing can be included in your agreement, including hardware, toner and other consumables, maintenance and ongoing service.


    Engagement with a managed print provider will generally begin with an honest and accurate assessment to determine your specific requirements and unique needs. When undertakes these assessments, it is not uncommon for us to find a number of areas for improvement. This may include aligning the right equipment and device numbers to your needs, adjusting and optimising your spend, and improving the level of service being received. We'll look at printers, scanners, photocopiers and multifunction (MFP) devices, as well as existing document management systems and processes.

    Flowing on from this review and the introduction of a new baseline of office equipment, your MPS provider will then oversee every aspect of your office equipment. As well as upgrading hardware according to the agreement schedule, a comprehensive MPS covers ongoing servicing, account management and related consumables. Leading providers also give you ongoing usage reporting, which provide you with a clear picture of your business print usage, problems and needs.

    An MPS can help make your team more productive and efficient through increased access to technology, reporting and services - all at a better price.

    The benefits of a managed print service

    1. Cost savings

    So, what exactly can a managed print service do for you? The most attractive benefit for a business is cost savings. Your provider will help deliver this by working with you to map out unnecessary spending on office hardware. For example, worked with Findex to reduce print spend on upfront costs by a significant 40%. MPS providers with multiple manufacturer relationships can also leverage increased buying power and product range to find devices that fit your budget.

    2. Improved workflow

    An effective workflow is key to keeping your business running at maximum efficiency. Working with an MPS means you have access to professionals who understand the core functionality and capability of all of your devices. They will share their knowledge and experience to help you to streamline your document workflows so it works best for you and your team.

    3. Enhanced security

    Security is another benefit of an MPS. While you might not think so, your print services are in fact a security risk. This is because - just like any device connected to WiFi or the internet - they increase your 'cyber-attack surface'. Quorica's Print Security 2019 report found, for example, that 59% of businesses reported a print-related data loss. However, only 66% rank print in their top 5 risks, showing a big gap in understanding print-related risks. Your MPS provider will help plug this hole.

    4. Time-saving

    Finally, managed print services save your business time by overseeing the management of equipment servicing, ink and toner ordering, breakdowns, sourcing parts and troubleshooting. This frees up your team to focus on tasks that they specialise in and which add maximum value to your business.

    What to look for in an MPS provider

    If you are looking to optimise your print services through a managed print service, there are a few key indicators to look for when choosing your MPS provider:

    • What cost and time savings can you expect?
    • Are they flexible and adaptable to your changing requirements?
    • Can they source and support a range of devices?
    • How well can they integrate with your IT infrastructure?
    • What level of support do they offer?
    • How can they optimise your business processes?
    • Do they have a proven track record and good reputation in the industry?
    • Can they address your environmental sustainability goals?

    Make use of the publicly-available information about potential MPS providers. Case studies, Google reviews and social media pages can say a lot about a company's customer experience and give you a good overview of their services.

    Before entering into an MPS contract, it's also important to consider the future. Does your MPS contract accommodate future growth or contraction? Does it detail an upgrade to your equipment when the time comes?

    Also, consider how you expect to communicate with suppliers. Assess if your chosen MPS supplier has a communication cadence that matches yours, so you can get the most out of your relationship.

    Finally, trust your gut. Office machinery is a sizeable long-term investment and your MPS provider will be a key part of your business infrastructure for the foreseeable future. So, it's important you feel good about working with your chosen provider.

    What leading MPS provers offer

    We follow well-established steps to optimise our customer's print services and save them money. These include:

      • Upgrading equipment and hardware


      • Integrating existing equipment


      • Optimising equipment based on your team's specific needs


      • Offering future expansion of services


    Many MPS providers are loyal to a specific brand, or only sell their own products, meaning you can't shop around for the best combination of price and functionality. OK aren't committed to any particular vendor, so we have the freedom to work with all leading brands to find the best solution for your business.

    Our managed print services challenge the traditional model. We work to complement digital transformation, rather than restrict it, and our tailored options ensure you're only paying for what you only need.

    What phone system is right for your business?

    office What phone system is right for your business?

    Choosing the most suitable phone system for your business can be a challenge. Whether you're setting up a brand new office or you're switching to a new provider, there are a few factors to consider:

    • Which phone provider to go with?

    • What technology do you need?

    • Where will you host your phone system?

    Choosing the right system is a critical component of your sales and marketing cycle. With the right solution to match your business needs, you can unify workers, invoke collaboration, and have access to the tools you need to communicate actively with customers and leads.

    IP Desk Phone

    Desk phones are your traditional corded phone set up thats sits on each desk scenario. Due to the advancements in technology and greater availability of the internet, traditional landline phone services are being phased out and replaced with IP telephones also known as VoIP  (Voice Over Internet Protocol). Unlike landline services, IP telephone systems run over the same internet as the company uses, making it a significantly cheaper and simpler solution.


    IP Desk Phone Systems: the Benefits and Possible Downsides


    • Cost-effective
    • Reliable
    • Customisable
    • Advanced features for productivity
    • Great audio connections
    • Easy-to-install
    • Can be integrated into CRM

    Potential Downsides

    • Can only be used from your desk
    • Dependant on internet connection
    • No Instant Messaging (IM) capabilities
    • Phone reporting can be inaccurate as staff may decide to utilise mobile, app, or other software calling options because of a lack of flexibility
    • Slower to scale than software-based phones

    Softphones: A Software-based phone alternative

    While IP Desk Phones have usability, function, and a hint of nostalgia attached to them, modern softphone software can perform a similar job without the curly cords and bulky handsets. Software-based phones or "softphones" are applications that mimic traditional handsets, usually installed on mobile devices, tablets, or even desktop computers.

    These software-based phones let you host video/conference calls, take your work on the go, and reduce office clutter by eliminating an additional component (i.e., the hardware-based phone). Softphones also offer another layer of benefits via reporting -  you can leverage metrics and get hyper-analytical on your phone systems, potentially improving your sales cycle, reducing pipeline issues, and creating new opportunities for reps.

    Softphones: Benefits and possible downsides



    • More cost-effective than Unified Communication systems
    • Can work from anywhere
    • Allows remote workers to instantly access business systems
    • Instant Messaging
    • Instant collaboration through video and conference calls
    • You don't have to provide a mobile phone number to customers as your landline number is anywhere you are
    • You can leverage reporting and metrics
    • Can be integrated with your CRM
    • Doesn't require physical equipment to set up

    Potential Downsides

    • Reliant on internet connectivity
    • Potential reliance on mobile phone batteries
    • Phone reporting can be skewed if staff opt to use their regular mobile phone calling app rather than softphone app
    • May require the provision of mobile phones to staff

    What is Unified Communications?

    Unified Communications as a Service (UCaaS) is the best of both worlds, your hardware and software working together to provide an all-encompassing communications solutions. UCaaS has all of the benefits of desk phone and softphone systems, plus many more. Since you can leverage IP desk phone systems with an ethernet cable, softphones, IM apps, etc. as part of your package, you can custom-build your ideal phone system for your business.

    Why are IM and video calling important? Beyond the on-the-job collaboration benefits, the ways that customers are communicating is changing. Over 70% of all smartphone owners in the United States use Facebook Messenger and other IM solutions to communicate. Combine that will shrinking SMS utilisation numbers, its becoming clear that customers love modern communication methods.

    UCaaS gives you the ability to untether your workers from their desks and provide a reliable service for your remote workers. Although UCaaS is the most expensive of the three solutions, there are packaged options that are more cost-friendly. UCaaS has reported growth figures of over 20% since 2015 for a reason; it's the best of both worlds.


    Unified communications: benefits and possible downsides


    • The best features of hardware-based phone systems and software-based systems - together at last
    • Flexibility and unparalleled collaboration
    • Enables remote and office based employees
    • Flexible and scalable
    • Instant messaging and video conferencing for instant collaboration
    • Clear reporting

    Potential Downsides

    • Costs can be higher than traditional systems. But, low upfront costs and easy monthly payments give you higher scale and easier cash flow tracking.

    Which phone system should you choose?

    Depending on your business needs, one of these compatible solutions could enable your staff and office productivity while increasing customer satisfaction.

    Desk phone setups require physical hardware (i.e., the phones themselves) These offer a reliable and cost-effective phone system to workplaces that don't have the need to provide on-the-go communications to remotely based staff.

    Softphone system setups rely on desktop apps to give your workers some of the same functionality as traditional phones without the need for additional hardware. Since it's a digital solution, you can integrate these with your CRM, make video calls, and use Instant Messaging (IMs). However, you're relying on mobile connectivity, battery life and might have to fork out to provide the mobile handsets  

    Unified Communications as a Service (UCaaS) integrate hardware and software phone systems with the added benefit of instant messaging, video conferencing and more. While you have the benefits provided by both IP desk phones and softphone systems, having the complete unified communications solution will also cost you more than either solution on their own.

    Setting Up Your Phone Service: Moving to the Cloud

    While most phone systems of the past were housed within onsite server rooms in the office, more and more businesses are moving to the cloud to take advantage of the advancements in technology.

    While on-premise phone systems require internal IT proficiency to manage the system, as well as heavy investment in the hardware required to power the system, a cloud-based phone system offers a cost-effective and scalable solution that future-proofs your business.


    Benefits of moving your phone system to the cloud

    • Automated updates
    • As-a-service offers predictable pricing
    • Little to no initial setup cost
    • Saves IT time and reduces the need for additional staff to maintain servers
    • Highly scalable (i.e., you can upgrade your services instantly without purchasing new equipment)
    • Better data security
    • Uptime guarantees
    • Layers of support (e.g., phone tech support, chat, email, etc.)

    Don't Be Overwhelmed

    Choosing the right phone system is all about what works best for your business. For some businesses, a simple IP desk phone setup is the perfect solution, offering a reliable and budget-friendly communications solution. For those with more complex needs, UCaaS is the way forward. It's fast, secure, reliable, and has all of the features your business  needs to communicate and engage with today's customers.

    Is your business ready to scale to cloud-based phone solution? Let's talk.

    What is Device as a Service (DaaS) and how can it help your business?

    What is Device as a Service (DaaS) and how can it help your business?

    No matter the size of your organisation, it is likely you are operating a wide range of computing and digital devices spread across your team - each with its own hardware and software options. With this array of devices and software choices come many different challenges, which can be a huge headache to stay on top of.

    Managing all your organisation's various devices can cost significant time and money, but fortunately there's an alternative option.

    Device as a Service (DaaS) is a new model for the company-wide management of devices, which could be the solution to your challenges. This beginner's guide to Device as a Service will explain what DaaS is, what it does and how it can help you and your business.


    What is Device as a Service (Daas)?

    DaaS is a modern-day model for device management. It bundles the leasing of hardware devices such as laptops, tablets and accessories together with life-cycle servicing, run-up and deployment into a single monthly, per-person contract.

    This paid subscription-based service helps simplify your company's IT and mitigates the cost and hassle that comes with managing it all in-house. This outsourcing of device management also frees up your IT team to focus on core business tasks, such as technology innovation projects designed to help grow your business.

    Traditionally, many businesses may have compromised on productivity by delaying device upgrades until they had the capital. DaaS allows immediate access to better performing devices without high up-front expenditure. It also empowers employees by giving them the right devices for their needs, so they can be their most productive.

    This is a much more intuitive approach than refreshing your entire business device fleet every three to four years and experiencing major disruptions while doing so. DaaS is particularly beneficial with the rise in remote work, providing devices preconfigured with essential software from the start.

    7 Benefits of Device as a Service

    There are many ways a DaaS model can help your organisation make the most of the latest technology available. Here are some of the key benefits:

    1. Right device for the job

    DaaS provides organisations with greater flexibility in device selection. It empowers employers to deliver the right technology to each job function. This means you have the right devices for the job without having to regularly buy upgraded hardware or being left with obsolete technology.

    For example, field sales teams need portability and longer battery life, while engineering teams need high specs and performance. DaaS with Ok ensures that each device matches the requirements of each user. This reduces hardware costs and provides the best fit for every single user.

    2. Expert advice

    If you're busy managing a business, it's just about impossible to keep track of the latest developments in device technology and connectivity. Experts, like those employed by Ok, consult with our clients, to advise on the best devices to fit your budget and needs. These DaaS experts also have regular, ongoing contact with device manufacturers and partners. This helps them manage warranties and technical support on your behalf - a time-consuming responsibility that would typically fall on an internal IT team or management.

    3. Cost control

    With DaaS, you only pay for exactly what you need, when you need it, via a predictable monthly subscription . This arrangement also allows you to quickly scale up or down as your team grows or shrinks. Transparent and consistent pricing also removes the need to pay the hefty upfront costs usually associated with procuring new devices.

    4. Lifecycle services

    End-to-end lifecycle services ensure you're using the most up to date software, so your devices are always up and running. This significantly reduces the vulnerabilities that come with using outdated software, including neutralising potential cybersecurity issues. This maintains maximum performance across all your devices and extends the useful life span of each device.

    The DaaS model also provides businesses with options at the end of life of devices. Devices can be bought back to give you a discount on the next hardware refresh, wiped and disposed of securely, or repurposed and recycled.

    5. Flexibility

    Business mobility and off-site working is easy with portable personal devices. This enables employees to achieve maximum productivity and uninterrupted connectivity no matter where they work. It also removes the need for multiple adapters and additional software installs.

    6. Device analytics

    With DaaS, you receive insightful and predictive analytics based on actual data from every device in your fleet. This helps you streamline and optimise your business. Managing all your devices in one comprehensive solution gives you complete visibility over your devices, their use and optimisation. This data helps management make data-driven decisions about devices and business technology, boosting competitiveness.

    7. Resource allocation

    With more predictable costs and fewer device-related problem solving, you can redirect the time and money you save back into your core business activities, innovations, and other opportunities that can further grow your business.


    The DaaS Life-cycle

    A big advantage of DaaS is that it's not just hardware leasing - it provides complete end-to-end lifecycle services for all your organisation's devices. This ensures your team has exactly the right devices, running at peak performance, all the time. Here's a snapshot of how this happens:

    1. Discover and Design: Work with your vendor to identify business needs and the best options for computing and digital devices, lifecycle services and financial terms.

    2. Configure: Ensure your devices are configured, so users can access all the necessary software, networks, and files they need to get started.

    3. Deploy: Devices are delivered and deployed in your workplace - ready to work from day one. This accelerates the employee onboarding process and makes new device requests seamless.

    4. Optimise: Devices are analysed and adjusted to ensure they are functioning at maximum productivity, security and manageability.

    5. Maintain: Upgrades, maintenance and bug fixes are performed quickly and efficiently to ensure devices are robust and continue functioning at peak performance.

    6. Dispose and Refresh: End-of-use devices are safely and securely removed, sanitised and recycled, ensuring your workplace is prepped for the start of the new hardware cycle.

    Don't delay reviewing your device management any longer

    There is no longer a one-size-fits-all solution when choosing devices for your business. The variety of technology, as well as the unique work requirements of each employee, are increasing rapidly. This makes managing business devices in-house an increasingly challenging task.

    Ensuring your employees have the right devices available to do their job well is often the difference between a productive and collaborative workplace, and one where downtime and IT issues cripple output and hold your business back.

    If you're frustrated with the money, time, and resources that technology upkeep and replacement is sucking out of your organisation, DaaS could be the right solution for you. It removes the burden of managing devices internally, letting your business focus on its high-value activities. The right technology not only makes your employees feel more fulfilled but also drives a better customer experience.

    The DaaS subscription-based service delegates the frustrating aspects of device IT to a trusted vendor, letting your team members spend their valuable time on their key business responsibilities.

    If you want to upgrade your outdated business technology and devices but don't know where to start, or you want to explore options before committing to a large up-front purchase, DaaS could be an efficient and cost-effective solution for you.